Data protection

Privacy Policy

Use of Collected Information

The information we collect about you is used solely to process the orders you place and to ensure a smooth and hassle-free shopping experience in our online store. All personal data you provide is used exclusively for order processing and is protected. Our data protection practices comply with federal and telemedia laws.

What Data Do We Need and How Do We Use It?

To shop in our online store, we require the following information:

Your full name
Your billing address and, if applicable, your shipping address (street, postal code, city, country)
Your telephone number
Your email address, which also serves as your username (shop login)
Your chosen password

Your login credentials (email and password) are required to access your account, while your address details are necessary for processing your orders. Your telephone number allows us to quickly contact you in case of inquiries.

We also offer you the option to register as a returning customer. If you later decide that you no longer want this service, you can opt out at any time by contacting us.

To fulfill and ship your order, we share your data only with the delivery service responsible for the shipment.

These details allow us to process your order and keep you updated via email. You will receive notifications about each step (e.g., order confirmation, prepayment instructions, tracking number, etc.) to keep you informed about your order status.

Upon request, we will provide you with information about the data we have stored about you, free of charge. If you wish to receive this information, please contact us via our contact page. Similarly, we are obligated to correct, block, or delete your stored data upon request.

How Are Your Personal Data Protected?

To protect your data, we use SSL encryption (Secure Socket Layer) on all web pages where personal data is transmitted. This encryption ensures that your data is securely transferred over the internet and cannot be viewed by third parties. The following pages are explicitly protected by SSL encryption:

Customer login
New customer registration
Password change
Address modification
Complete checkout process

Why Do We Use "Cookies"?

A "cookie" is a small data file that we transfer to your computer when you browse our site. A cookie can only contain information that we send to your computer—it cannot access private data. Accepting cookies on our site does not give us access to your personal information, but it helps us recognize your computer.

Cookies help us:

Identify you as a customer
Ensure a smooth checkout process

You can choose whether cookies should be stored permanently (using the "Stay Logged In" function) or expire after your shopping session ends. Cookies require only minimal storage space, do not affect your computer’s performance, and do not contain personally identifiable data.

Privacy Policy Details

Data Controller

The entity responsible for data processing is: Daniel Bär
Grünstr. 12
79232 March
Germany
Email: info@sodabaer.de

We appreciate your interest in our online store. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing personal information. Each time you access a webpage, our web server automatically saves a server log file that contains:

The name of the requested file
Your IP address
Date and time of access
The amount of data transferred
The requesting provider

This data is used solely to ensure the smooth operation of our website and to improve our services. This processing is in accordance with Article 6(1)(f) of the GDPR, which allows processing for legitimate business interests. All access data is deleted no later than seven days after your visit.

Hosting Services Provided by a Third Party

A third-party provider hosts our website and processes all data collected via our website, such as order information entered in online store forms. This processing occurs only within the European Union (EU) or European Economic Area (EEA).

2. Data Collection and Use for Contract Processing

We collect personal data when:

You place an order
You contact us (e.g., via contact form or email)
You create a customer account

Mandatory fields are clearly marked, as we need this information to process your order or respond to your inquiry. If you provide additional details voluntarily, they will be used for contract processing in accordance with Article 6(1)(b) GDPR.

After completing your order or deleting your customer account, your data will be restricted from further processing and deleted after the legally required retention period (e.g., tax and commercial retention obligations). If you have given explicit consent for additional data usage (Article 6(1)(a) GDPR), your data may be used further as described in your consent.

You may delete your customer account at any time by contacting us.

3. Data Sharing

To fulfill our contractual obligations (Article 6(1)(b) GDPR), we share your data with:

The shipping company responsible for delivering your order
The payment service provider processing your payment
(For certain payment providers, you may need to log in and provide your credentials.)

Sharing Data with Shipping Providers

If you explicitly consent during or after placing an order (Article 6(1)(a) GDPR), we will share your email address with the shipping provider to allow them to notify you about delivery details.

You can revoke this consent at any time by contacting us or the respective shipping company.

Shipping Providers:

DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
DPD Deutschland GmbH, Stockstädter Str. 10, 63762 Großostheim, Germany
trans-o-flex Express GmbH, Hertzstraße 10, 69469 Weinheim, Germany

4. Email Newsletters and Postal Advertising

Newsletter Subscription: If you subscribe to our newsletter, we will send you promotional emails based on your consent (Article 6(1)(a) GDPR).
You can unsubscribe at any time via the provided link or by contacting us.
Promotional Emails Without Subscription: If you have purchased from us and have not opted out, we may send you similar product offers per §7(3) UWG.
You can opt out at any time.

5. Trusted Shops Trustbadge Integration

To display our Trusted Shops rating, we integrate their Trustbadge widget.

This is done to promote a secure shopping experience (Article 6(1)(f) GDPR).
The widget is provided via a CDN (content delivery network).
Log files (including IP address) are stored for security purposes and deleted after 90 days.

6. Cookies and Web Analytics

We use cookies to:

Enhance your browsing experience
Store login information (optional)
Analyze website traffic using Matomo Analytics (only with user consent)

You can manage cookies via your browser settings.

7. Social Media Presence

We maintain profiles on platforms like:

Facebook, Instagram, Twitter, YouTube, Pinterest, LinkedIn, Xing
If you interact with our social media pages, your data may be used for targeted advertising.

You can opt out via the respective platform’s privacy settings.

8. Customer Rights and Contact Information

Under GDPR, you have the right to:

Request access to your stored data (Article 15)
Request correction or deletion (Article 16 & 17)
Object to data processing for marketing (Article 21)

For privacy-related inquiries, please contact info@sodabaer.de.